Benvenuti Customer Testimonials

Choosing a fuel delivery and HVAC company in Connecticut is just that: a choice. When you choose us, we go above and beyond to provide competitive prices, reliable delivery, and super convenient services. Here at Benvenuti Oil Company, we truly care about our customers and strive to meet and exceed expectations every time. Find out what our customers have to say about their experiences with our oil delivery, online ordering, low oil prices, and HVAC services.

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Benvenuti Oil Van in Waterford, CT


 

What Our Customers Have to Say

"We moved to Waterford in 2019 and in doing so, we began trying to form working relationships with a lot of different companies and individuals to help maintain our house. As expected when learning the ropes of a new town, some worked out and some didn't. Out of everyone we've worked with over the past two years though, Benvenuti has easily been the best decision.

We have our boiler and AC systems serviced each year, and Frank at Benvenuti has been the person to perform the work each time. He's knowledgeable, personable, polite, and overall a pleasure to work with. I also like that the same person has been performing the work each year, as he remembers what he's done prior and gives honest feedback on how the systems are running.

Our heat also went out on one floor this past winter during a large snowstorm. It was on a floor we don't spend a lot of time on but after calling Benvenuti, they were willing to send someone over that day. After telling them that wasn't necessary and it could wait until the snow passed, they had a service tech (Laurence) at our front door by 8am the next day to take a look. He was also friendly, informative, and found the source of the problem fairly quickly.

As a final thought, it's also great knowing that we never have to worry about our oil running out by having it on auto delivery. In fact, they've often stopped by to top us off right before large storms hit, which is a huge comfort. Lately our delivery driver has been Abid, so we also want to thank him for his service in keeping our house running smoothly.

All in all, we're incredibly grateful to have found a company like Benvenuti to work with, and we look forward to working with them for years to come."
Tim M.
"Benvenuti Oil Co. is hands down one of the best companies (not just oil companies) that I have dealt with. The customer service is top notch. Kim who works at the office is amazing with communication. The technicians know what they are doing. I had my boiler serviced and got my oil tank replaced. I also get my fuel from here. You get what you pay for going with Benvenuti. Overall I could not be happier with the service I have received from them so far and will be a customer for years to come."
Jose T.
"I called several places to get a quote on replacing our furnace. One of which gave us and insanely priced quote. The others never called back to set up and appointment. One came out gave a price and I could never get a hold of him again to get it done. I called Benvenuti and they answered the phone right away, had someone out to my house the next day to give an estimate. I received the written estimate via email within a week and had an appointment to replace the furnace two weeks later. They are also one of the approved places that work with customers using the Smart-E loan. The price was quite a bit more than I wanted to spend but their service was spot on. You get what you pay for!!!!

The guys that came out to do it were awesome. They showed up 8am sharp like they said they would, turned their little radio on and worked HARD all day. Last guy didn't leave until 645. They were awesome with my dogs which was a huge plus. When they showed up the next morning to clean up one of them brought them all treats!

Down to earth, friendly, patient, hardworking people. From the lady who answered the first phone call, to the follow up calls and emails, to the service guys, I'm just super impressed all the way around. I will forever recommend this company."
Anonymous
"Outstanding customer service! Had my oil tank replaced and oil delivered from them. I called other companies to provide me a quote and some required being a customer and other straight up did not called me back. However, I called Benvenuti Oil and Ryan came to give me an estimate right away! Tank replacement was a great experience despite the cold weather, they allowed me to know any unplanned changes [that] had to be done to place the new tank (time changes due to snow and the new tank's pipe's dimensions was different from the old one) and they even answered all my questions on the spot. I would strongly recommend them. One thing I would recommend is for the owners to provide concrete drills for the technicians, it would make their life easy and will maintain the integrity of the house's foundation. Kudos to Sarah and Jennifer for being so helpful in answering all my questions :)."
Ariana V.
"We have been a customer here for years. Recently our furnace died. This company has been a help every step of the way. The people in the office bent over backwards to help us find financing and a state program to help us. The techs who originally found the problem and all of the guys who replace the furnace and all of the ductwork were above and beyond exemplary [in] their work professionalism skill and speed to get the job done. I was so impressed with them and so glad that I did not go with anyone else for this job. We will remain loyal customers forever!"
Matthew B.
"Had an emergency furnace situation, Benvenuti came out promptly on short notice and had my heat working in an hour. Fantastic company to do business with."
Tyler F.
"Sign of a great company is when a mistake is made, they own it and handle it in the customers best interest. My second 5 star review for them. Great company to work with."
Tommy B.
"I have never had a problem with the company. Automatic deliveries were always done timely, never ran out of fuel. Little services I've had has always been prompt and efficient. Solid company I'd recommend to anyone."
H. Hood
"I really like this company, Alan the tech did our tune up. He was polite and charming. Office staff were very helpful."
Rebecca F.
"Benvenuti is very reliable. We have replaced our furnace and are very satisfied with their service and knowledge. We would highly recommend this company."
Regina S.
"Great company to work with. Very customer centric."
Scott G.
"Great people, service men know the job, always polite."
Joseph W.
"Always friendly, trustworthy, and great service 24/7."
Taylor K.
"Excellent service!"
Roxanne K.