Benvenuti Customer Testimonials

Choosing a fuel delivery and HVAC company is just that: a choice. When you choose us, we go above and beyond to provide competitive prices, reliable delivery, and super convenient services. Here at Benvenuti Oil Company, we truly care about our customers and strive to meet and exceed expectations every time. Find out what our customers have to say about their experiences with our oil delivery, online ordering, low oil prices, and HVAC services.

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Benvenuti Oil Van in Waterford, CT


What Our Customers Have to Say

Before choosing an oil company, my wife and I did some research, and we are glad that we did! Benvenuti has been very easy to work with from day one. They aren't the cheapest in the area, but I would say that they probably give you the biggest bang for your buck! The budget plan works well, and I never even come close to running out of oil. I've had an oil burner service, two estimates, a manual J calculation, and a heat pump installation / ac condenser replacement performed by them. Jennifer and Ryan gave me the time to ask all the questions I wanted and were very helpful. Jennifer even filled out multiple Eversource / financing / rebate applications for me, and guided me through all the paperwork that I needed to complete on my own. Thanks a lot, Benvenuti.
Austin R.
We were looking for a new high-efficiency heat pump to replace our aging cooling-only system. Benvenuti served us well with a highly-rated system. Their Project Mgr and on-site Technicians were a pleasure to work with and dealt professionally with all our concerns. We recommend Benvenuti if you're looking for a trustworthy hvac contractor.
LP Maloney
I've been using Benvenuti for service and oil deliveries since I bought my house about 17 years ago, and they've always been very professional and done very good work. So when it was time for me to replace my old heating system and oil tank, I gave them a call. They spec'd out a new system, which they installed last week. They did a fantastic job, everything looks and works great. I'm very pleased with how everything worked out.
John P.
Ryan and Gary were great, let me watch them work as a team. They always asked if location was okay with me before placing new components in permanent place. Basement was clean and all trash removed. Had heat on first day of install as promised.
Charles F.
"We moved to Waterford in 2019 and in doing so, we began trying to form working relationships with a lot of different companies and individuals to help maintain our house. As expected when learning the ropes of a new town, some worked out and some didn't. Out of everyone we've worked with over the past two years though, Benvenuti has easily been the best decision.

We have our boiler and AC systems serviced each year, and Frank at Benvenuti has been the person to perform the work each time. He's knowledgeable, personable, polite, and overall a pleasure to work with. I also like that the same person has been performing the work each year, as he remembers what he's done prior and gives honest feedback on how the systems are running.

Our heat also went out on one floor this past winter during a large snowstorm. It was on a floor we don't spend a lot of time on but after calling Benvenuti, they were willing to send someone over that day. After telling them that wasn't necessary and it could wait until the snow passed, they had a service tech (Laurence) at our front door by 8am the next day to take a look. He was also friendly, informative, and found the source of the problem fairly quickly.

As a final thought, it's also great knowing that we never have to worry about our oil running out by having it on auto delivery. In fact, they've often stopped by to top us off right before large storms hit, which is a huge comfort. Lately our delivery driver has been Abid, so we also want to thank him for his service in keeping our house running smoothly.

All in all, we're incredibly grateful to have found a company like Benvenuti to work with, and we look forward to working with them for years to come."
Tim M.
"Benvenuti Oil Co. is hands down one of the best companies (not just oil companies) that I have dealt with. The customer service is top notch. Kim who works at the office is amazing with communication. The technicians know what they are doing. I had my boiler serviced and got my oil tank replaced. I also get my fuel from here. You get what you pay for going with Benvenuti. Overall I could not be happier with the service I have received from them so far and will be a customer for years to come."
Jose T.
"I called several places to get a quote on replacing our furnace. One of which gave us and insanely priced quote. The others never called back to set up and appointment. One came out gave a price and I could never get a hold of him again to get it done. I called Benvenuti and they answered the phone right away, had someone out to my house the next day to give an estimate. I received the written estimate via email within a week and had an appointment to replace the furnace two weeks later. They are also one of the approved places that work with customers using the Smart-E loan. The price was quite a bit more than I wanted to spend but their service was spot on. You get what you pay for!!!!

The guys that came out to do it were awesome. They showed up 8am sharp like they said they would, turned their little radio on and worked HARD all day. Last guy didn't leave until 645. They were awesome with my dogs which was a huge plus. When they showed up the next morning to clean up one of them brought them all treats!

Down to earth, friendly, patient, hardworking people. From the lady who answered the first phone call, to the follow up calls and emails, to the service guys, I'm just super impressed all the way around. I will forever recommend this company."
"Outstanding customer service! Had my oil tank replaced and oil delivered from them. I called other companies to provide me a quote and some required being a customer and other straight up did not called me back. However, I called Benvenuti Oil and Ryan came to give me an estimate right away! Tank replacement was a great experience despite the cold weather, they allowed me to know any unplanned changes [that] had to be done to place the new tank (time changes due to snow and the new tank's pipe's dimensions was different from the old one) and they even answered all my questions on the spot. I would strongly recommend them. One thing I would recommend is for the owners to provide concrete drills for the technicians, it would make their life easy and will maintain the integrity of the house's foundation. Kudos to Sarah and Jennifer for being so helpful in answering all my questions :)."
Ariana V.
"We have been a customer here for years. Recently our furnace died. This company has been a help every step of the way. The people in the office bent over backwards to help us find financing and a state program to help us. The techs who originally found the problem and all of the guys who replace the furnace and all of the ductwork were above and beyond exemplary [in] their work professionalism skill and speed to get the job done. I was so impressed with them and so glad that I did not go with anyone else for this job. We will remain loyal customers forever!"
Matthew B.
"Had an emergency furnace situation, Benvenuti came out promptly on short notice and had my heat working in an hour. Fantastic company to do business with."
Tyler F.
"Sign of a great company is when a mistake is made, they own it and handle it in the customers best interest. My second 5 star review for them. Great company to work with."
Tommy B.
"I have never had a problem with the company. Automatic deliveries were always done timely, never ran out of fuel. Little services I've had has always been prompt and efficient. Solid company I'd recommend to anyone."
H. Hood
"I received professional and courteous service from the entire team including
the office staff, sales department and installers. They patiently and thoroughly answered my many questions, via phone and email, prior to purchase. Installation was seamless- on time, on schedule and the site was left spotless. After years of doing business elsewhere, Benvenuti’s is a breath of fresh air."
Pam N.
"Benvenuti is very reliable. We have replaced our furnace and are very satisfied with their service and knowledge. We would highly recommend this company."
Regina S.
"Great company to work with. Very customer centric."
Scott G.
"Great people, service men know the job, always polite."
Joseph W.
"Always friendly, trustworthy, and great service 24/7."
Taylor K.
"Excellent service!"
Roxanne K.
"I was already getting oil delivered to my house and my husband and I decided to put in a heat pump as we already had central AC. The team at Benvenuti Oil was helpful and explaining the process of doing this and cost. Everyone was very efficient to get me an estimate, order parts and get it all installed and working. The price was reasonable. The service is always available when you have a question as well. Great service and great price!! We are glad we chose Benvenuti Oil when we moved into our new home in 2021."
Jennifer K.
"We recently had a new furnace and oil tank installed. The workers were very professional and did a great job. We are extremely pleased . Thank you Andy and Greg and Ryan for your guidance."
Gordon B.
"Benvenuti oil Company is great oil company. Prompt fuel delivery. Recently had somewhat of a furnace emergency. Mario the tech was on call. He stayed late on a Friday evening until the furnace was fixed. He has been our furnace tech for the past 2 years. He is a hard and caring worker taking pride in his work. Thank you to Benvenuti Oil Company and tech Mario."
Alison B.
"I cannot recommend Benvenuti Oil enough! They're easy to get a hold of and their response time is great, even in an emergency! We recently had them change out our 40 year old furnace and we are thrilled with the results. They look out for their customers and don't try to over sell services or products, which we appreciate. Our next project is installing AC in our home and Benvenuti has been very helpful every step of the way!"
Lauren V.
"Benvenuti Oil just installed a new (2 systems) HVAC system in my home. They did a fantastic job. Gary was the lead Tech. he and the other two Tech's did a fantastic job. Gary is very knowledgeable and an excellent communicator. Jennifer in the office worked with me to get rebates. The rebates will save me around 45% of the cost. Jennifer, Gary and the rest of the Benvenuti Team are the best oil & service company I ever worked with. Do one stop shopping with Benvenuti Oil and you will be in good hands."
Earl C.
"I really like this company, Alan the tech did our tune up. He was polite and charming. Office staff were very helpful."
Rebecca F.
"Our very old AC system completely died in the middle of a heatwave and they had our new system ordered and installed in no time (not easy to accomplish right now). They are very neat and clean, and respectful of your home. Great company that stands behind their work."
Michelle H.
"Benvenuti Oil Co. is more than just an oil delivery company. They are a full service company that has been there when we have needed them. I highly recommend that someone consider more than just the rock bottom price for purchasing their oil and consider that in those times you need service - the company that you choose matters. This company is wonderful."
Laura B.
"The place to go for oil, Heating and AC! Always reliable, professional and on time. I had an AC problem, they came right out to troubleshoot it. Determined the Compressor was bad. Installed a new unit and got it back up and running fast. They dealt with the Manufacturer to get the warranty parts. Thanks Lawrence and Ryan!"
John S.